19 Sep
|
Jobtailor
|
City of Monash
19 Sep
Jobtailor
City of Monash
Job Description
Jobtailor seeks a data-driven BI analyst to deliver reporting on contact centre performance, trends, and SLA outcomes. You will build dashboards, analyse large datasets, and provide insights to improve operations.
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You will collaborate with Customer Operations, Continuous Improvement, Technology, and Data teams to translate data into actionable recommendations for monthly and quarterly reviews, and drive process improvements.
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📌 Contract Performance & Insights Analyst Monash (City of Monash)
🏢 Jobtailor
📍 City of Monash