Night Auditor – Pacific Hotel Cairns

We are seeking a reliable, confident and skilled Night Auditor to join our Front Office team. This position works independently from 10:00 pm to 6:00 am and is responsible for overseeing hotel operations throughout the night.

Roles and Responsibilities
Provide friendly and qualified service to overnight guests.
Complete guest check-ins, check-outs and payment processing.
Perform the nightly system audit and ensure all transactions are accurate.
Balance daily revenue, reconcile accounts and prepare reports.
Respond to guest requests, complaints and emergencies.
Monitor hotel security and complete regular property checks.
Handle telephone calls, emails and late-night reservations.
Prepare arrival information and documentation for the morning team.
Follow hotel procedures for incidents, emergencies and evacuations.




Maintain accurate records and provide a detailed handover to the morning shift.
Keep the reception and lobby areas clean, secure and presentable.

About You
Able to work confidently and responsibly without direct supervision.
Robust customer-service, communication and problem-solving skills.
Excellent attention to detail and confidence handling payments.
Calm and professional when responding to difficult situations.
Previous hotel reception or Night Audit experience is preferred.
Experience using OPERA Cloud would be advantageous.
Available to work overnight shifts, including weekends and public holidays.

Pay: $26.44 – $45.80 per hour Expected hours: 38.0 per week

Work Location: In person

📌 Night Auditor/receptionist Cairns
🏢 Pacific Hotel Cairns
📍 Cairns