Job Description

As a Store Manager, you'll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.

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What You'll Do

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Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
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Drive performance across the customer experience, store sales, and store presentation
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Create a team culture grounded in trust, fun, and our values
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Lead day-to-day operations including rostering, stock management and visual merchandising
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Coach, develop, and grow your team through explicit communication and meaningful feedback
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Bring our brand, products and values to life in-store - every day
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About You

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A confident and values-led leader with proven experience in retail management
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Committed to creating a high-performing,



high-trust team setting
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Motivated by meaningful connection and customer experience - not just transactions
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Calm, focused and ready to solve challenges with clarity and care
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Organised, outcomes-driven, and energised by the quick pace of retail
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What You'll Love

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Monthly store bonus program and performance-based incentives
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Recognition that feels realwith shoutouts, milestones, and meaningful celebration
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Access to our Employee Assistance Program (EAP) for you and your immediate family
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Support to grow with leadership development, coaching and progression opportunities
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Find your moment with dusk

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This isn't just another retail job - it's a chance to lead, grow, and create something unforgettable.

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If you're ready to take the next step in your leadership journey, we'd love to meet you.

📌 Store Manager Pacific Fair City Of Gold Coast
🏢 dusk Australasia
📍 City of Gold Coast