Job Description

n

Job Description Are you passionate about hospitality and delivering unforgettable guest experiences? Look no further! Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests.

n

What will you be doing?

n

n
Deliver service excellence, from check in to check out and everywhere in between
n
Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
n
Provide passionate, knowledgeable and friendly service to external and internal guests at all times
n
Answer all telephone calls in a skilled manner according to brand standard
n
Reconcile cashier floats at the completion of each shift.
n
Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and perks and signed up to the loyalty program
n

n
J-18808-Ljbffr

📌 Guest Service Agent Mercure Sydney Bankstown New South Wales
🏢 MERCURE IT
📍 New South Wales