Noc Contact Centre Specialist Cloud & Itil Ops Hybrid New South Wales

Noc Contact Centre Specialist Cloud & Itil Ops Hybrid New South Wales

19 Sep
|
Singtel Group
|
New South Wales

19 Sep

Singtel Group

New South Wales

Job Description

Optus, a Singtel Group company, is seeking a Contact Centre Specialist to deliver technical support for Cloud Contact Centre settings. You’ll handle escalated incidents, update ServiceNow records, and work with internal teams and vendors to meet security and service requirements.

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On onboarding, you’ll join a 24x7 rotating roster with 5 days in office. Flexibility for three days in office and two days remote or home is available, along with competitive remuneration and wellbeing advantages.
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📌 Noc Contact Centre Specialist Cloud & Itil Ops Hybrid New South Wales
🏢 Singtel Group
📍 New South Wales

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