Job Description

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Company Description n

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Ajith

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KRG Technologies, Inc.,

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ajith(at)krgtech.com

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25000 Avenue Stanford, Suite #243, Valencia, CA 91355

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Direct : Ext : 310

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Job Description n

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Job Title: Network Support

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Location: Redmond WA

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Duration: Full Time

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Job Description:

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· 3 + years’ Network Engineer experience in supporting production workplace including customer facing or customer support roles.

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· Having Azure domain experiences is a big asset.

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· Soft Skills

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Leadership - handle technically challenging and politically sensitive customer situations
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Solid communications skills – Excellent spoken and written English communication skills
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Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
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The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
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Demonstrable troubleshooting skills
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Cross-team collaboration
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· Networking Skills

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Experience with networking concepts including Load balancer, Routing, Switching, Security
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Experience and familiarity with networking tools (ping, tracert, wire shark, etc.)
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Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line)
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Experience and understanding of the OSI model and related concepts
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Additional Information n

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All your information will be kept confidential according to EEO guidelines.

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📌 Network Support Narrikup
🏢 krg technology
📍 Narrikup