TAL is a leading Australian life insurer seeking a Senior Internal Dispute Resolution Specialist to deliver fair, timely resolutions and mentor the IDR team. You will handle complex complaints, guide investigations, and ensure regulatory alignment with ASIC RG 271 and AFCA processes.
In this hybrid Sydney role, you will collaborate with Claims, Underwriting, and external partners, fostering an inclusive culture and providing a high standard of customer service to millions of Australians.
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📌 Senior Idr Specialist Hybrid – Insurance Complaints Sydney (Australia)
🏢 TAL
📍 Australia