Purpose
We are seeking a detail-oriented and organised Finance Officer – Loyalty & Corporate to join our Finance team with adaptable working arrangements available. This role supports two key functions: the financial administration of the Accor Loyalty program and corporate banking administration activities.
This position is ideal for someone with strong reconciliation skills who enjoys working with structured processes and providing reliable support to multiple stakeholders.

Primary Responsibilities

Administer the Accor Loyalty program
Process loyalty stay redemptions
Manage the Loyalty inbox and respond to queries in a timely manner
Investigate and correct loyalty point allocation discrepancies
Reconcile monthly loyalty payments and distribute funds to properties
Prepare and post journals and complete bank reconciliations
Invoice loyalty fees and support ad-hoc loyalty-related finance tasks Banking Administration




Manage the Admin Banking inbox and respond to banking-related enquiries
Set up recent banking users and manage access and password reset requests
Maintain Merchant Terminal and Bank Account Matrix for A&R; group
Manage, track, and report on credit card chargebacks
Liaise with internal teams and banking partners as required

Skills and Experience

Previous experience in a finance, accounting, or administrative role
Solid attention to detail and high level of accuracy
Experience with reconciliations and transactional processing
Well-developed organisational and time-management skills
Confident written and verbal communication skills
Proficiency in Microsoft Excel and financial systems
Ability to work independently and collaboratively within a team

📌 Finance Officer Surfers Paradise
🏢 Accor
📍 Surfers Paradise