Job Description
Job Description
Business Analyst (Retail, ERP, Supply Chain, eCommerce)
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Permanent National Australian Brand Modern Product & Delivery Environment
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If you're a Business Analyst who thrives in fast moving, customer centric environments, where technology directly impacts Retail operations, supply chain, fulfilment, and digital experiences, this role will feel like home.
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This business is currently modernising its Enterprise systems across
eCommerce, Supply Chain, ERP, CRM, and Retail Operations
, and we're searching for a
Technology savvy BA
who can bring structure, clarity, and delivery discipline across these product domains.
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You'll work across Technology, and key business functions such as
Retail Operations,
Supply Chain & Logistics, Warehousing, Customer, and Digital
, helping uplift BA practices and shaping how the business delivers change. You'll join a collaborative BA team with solid knowledge transfer and work with a hands on leader, so if you enjoy being the connective tissue between commercial Retail operations, digital channels, and technology delivery, you'll thrive here!
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Retail, Supply Chain & eCommerce Initiatives
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Map and improve processes across Retail operations, supply chain & logistics, inventory, replenishment, fulfilment, order management, store operations, eCommerce, and customer experience.
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Work closely with SMEs to understand pain points in ERP, CRM, Enterprise Business Systems,



and eCommerce platforms.
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Shape requirements that directly influence how products move, how customers buy, and how stores operate.
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Requirements & Discovery
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Lead workshops and discovery sessions across multiple business units.
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Analyse current state processes and identify improvement opportunities.
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Produce high quality artefacts: BRD's, user stories, acceptance criteria, process flows, wireframes, data mapping • Break down features into clear, dev ready stories.
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Solution Design & Technical Analysis
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Partner with Business Teams & SME's, Engineering and Architecture to validate feasibility.
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Define and document BRD's, functional specs, data flows, integration requirements, and API artefacts.
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Support API and integration design discussions across ERP, CRM, OMS, and eCommerce platforms.
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Stakeholder Engagement & Communication
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Build strong relationships across national retail, supply chain, and digital teams.
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Translate technical concepts into business language (and vice versa).
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Support pipeline planning and capacity discussions with the Head of Delivery.
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We're seeking BA's who bring experience working as a Business Analyst in
Retail, Supply Chain, Logistics, eCommerce, or ERP/CRM heavy environments,
so if this sounds like you, please feel free to apply and we'll be in touch.

📌 Business Analyst (New South Wales)
🏢 RONIN Dynamics
📍 New South Wales