Job Description
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Location:
Maitland, Cape Town
Employment Type:
Permanent
Salary:
Negotiable, dependent on experience and suitability
n An established technical services business is seeking a highly dependable and experienced
Operations & Office Manager
to oversee its day-to-day administrative, financial, payroll, and operational coordination. This is a key position within a small, stable business and requires a capable professional who can take full ownership of the office function, maintain accurate administrative and financial records, support employees, and ensure that daily operations run efficiently.
n The successful candidate will act as a trusted operational support to the business owner and must be comfortable working independently, making practical decisions, maintaining confidentiality, and taking responsibility for a broad range of duties. This position is best suited to someone seeking a stable, long-term career opportunity within a practical, close-knit working environment.
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Key Responsibilities
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Manage the full day-to-day office administration function
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Coordinate administrative and operational activities across the business
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Prepare and issue customer quotations and invoices
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Generate and distribute monthly customer statements
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Manage petty cash accurately
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Prepare and process purchase orders
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Perform basic bookkeeping duties using QuickBooks
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Process employee payroll using Vanilla Payroll
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Maintain accurate financial, payroll, and administrative records
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Order staff supplies, office consumables, and operational requirements
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Answer incoming telephone calls and manage correspondence professionally
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Liaise diplomatically with customers, suppliers, employees, and service providers
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Provide general sales and customer administration support
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Assist with employee and HR administration
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Prepare supporting documentation for disciplinary processes and hearings
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Maintain strict confidentiality regarding employee, financial, and business information
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Identify administrative issues and ensure that they are resolved promptly
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Support the business owner by taking ownership of routine operational matters
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Minimum Requirements
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Extensive experience in office management, operations administration, or a similar multifunctional position
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Ideally 15 years or more of relevant experience gained within a small or medium-sized business
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Proven experience managing a broad range of office, finance, payroll, and administrative duties
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Experience preparing quotations, invoices, statements, purchase orders, and petty-cash records
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Working knowledge of basic bookkeeping principles
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Experience using QuickBooks would be advantageous
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Payroll processing experience is essential
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Experience using Vanilla Payroll would be advantageous
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Previous exposure to HR administration and disciplinary documentation
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Strong Microsoft Office and general computer skills
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Reliable own transport
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Contactable employment references
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Essential Competencies
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Exceptional attention to detail and accuracy
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Strong organisational and administrative ability
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High level of integrity and confidentiality
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Professional, articulate, and well-spoken
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Warm and diplomatic telephone manner
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Confident and able to communicate firmly when required
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Comfortable working in a predominantly male technical environment
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Natural leadership ability
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Practical and solution-orientated
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Able to take ownership and work without constant supervision
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Dependable, committed, and self-motivated
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Able to manage competing priorities and meet deadlines
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Interested in establishing a stable, long-term working relationship
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Working Environment
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Small, established, owner-managed business
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Stable client base
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Close-knit team with long-serving employees
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Practical and down-to-earth working environment
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Broad position with significant responsibility and autonomy
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No formal corporate structure or company benefits
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Salary negotiable according to experience and suitability
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nThe successful candidate will become an integral part of the operation and will play an significant role in supporting the company's continued efficiency and long-term stability.n
Should you not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.
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📌 Operations & Office Manager - Maitland (New South Wales)
🏢 Weskus Personeel
📍 New South Wales