Job Description
Job Title
: ICT Customer Support
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Salary
: *****K AUD
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Location
- Alice Springs, Northern Territory, Australia.
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Tasks and Responsibilities:
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· determining software and hardware requirements to provide solutions to problems
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· responding to inquiries about software and hardware problems
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· adapting existing programs to meet users' requirements
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· installing and downloading appropriate software
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· ensuring efficient use of applications and equipment
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· implementing computer networks
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· designing and maintaining websites
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· repairing and replacing peripheral equipment such as terminals, printers and modems
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· may work in a call centre
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nRequirements n
· AQF Associate Degree,



Advanced Diploma or Diploma
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· At least three years of relevant experience and/or relevant vendor certification
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· Experience in telephone-based IT Support/operations
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· Robust communication and customer service skill
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· Relevant Industry certifications would be highly regarded
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· Ability to resolve issues as they arise and provide effective solutions
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nBenefits n
· Employer Sponsored Visa.
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· Permanent Residency (PR) pathway after 3 years of employment.
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📌 Ict Customer Support (Alice Springs)
🏢 ACET Migration
📍 Alice Springs