Job Description

Job Description: n

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Australian Citizens residing in Australia only respond. Must be able to obtain Negative Vetting Level 1.

Criteria n

The buyer has specified that each candidate must provide a response to each criterion. Each response is limited to 3000 characters.

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Minimum of 2+ years of experience in ESM or IT service management platforms such as Jira Enterprise Service Management, BMC remedy or ServiceNow.

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Solid programming skills in languages such as Python, Java and Groovy.

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Experience with AWS or other cloud services.

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Familiarly with CI/CD practices and tools such as Gitlab, Gitlab pipelines & Bitbucket.

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Proficiency in ESM tools such as ServiceNow, BMC Helix, Jira Cloud, Cherwell, and other relevant products.

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Solid problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team setting.

Desirable criteria n




ITIL Foundation or higher ITIL level qualifications (e.g., ITIL Managing Professional, ITIL Strategic Leader).

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Advanced certifications in ESM tools, such as ServiceNow Certified Implementation Specialist, BMC Helix Administrator, or Jira Administrator.

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Experience with additional ESM tools and platforms, such as Ivanti, Freshservice, or Zendesk.

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Knowledge of infrastructure-as-code tools (Terraform, CloudFormation). Previous experience in a similar role within a large enterprise environment.

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Required Skills: n

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IT Service Management CI/CD Zendesk Pipelines ServiceNow ITIL Bitbucket Gitlab AWS DevOps Communication Skills Programming JIRA Java Python Communication Management

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📌 Senior Esm Devops Engineer Canberra
🏢 Softtest pays pty
📍 Canberra