Job Description
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Product Delivery Lead - Cruise Product - Broadbeach, QLD
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Lead, coach, and develop Cruise Product Managers and Product Coordinators, ensuring priorities, deadlines, and deliverables are achieved.
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Foster a high-performing, team-oriented team culture through ongoing support, capability development, and performance management.
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Establish and optimise team workflows, processes, and operating rhythms to improve efficiency, accountability, and delivery outcomes.
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Oversee product distribution and campaign execution, ensuring EDMs, press activity, and campaign deadlines are consistently met.
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Partner with Product, Sales, Marketing, Operations, and Aftersales teams to identify challenges, remove barriers, and improve business outcomes.
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Drive continuous improvement by identifying operational bottlenecks and implementing scalable solutions across the Cruise Product function.
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Maintain operational excellence by ensuring product accuracy, process consistency, documentation standards, and delivery quality across all platforms.
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Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
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Who you are:




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Proven experience leading, coaching, or mentoring teams within a product, cruise, travel, or tourism environment.
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Strong people leadership skills with the ability to build engagement, accountability, and high performance.
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Demonstrated experience managing multiple priorities, stakeholders, and deadlines in a fast-paced environment.
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Strong organisational and workflow management skills with a focus on operational efficiency and delivery excellence.
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Experience developing, implementing, and improving processes that drive team performance and business outcomes.
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Excellent communication and stakeholder management skills with the ability to influence across multiple business functions.
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Proven problem-solving capability with experience identifying challenges and implementing practical, scalable solutions.
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Experience within the cruise or travel industry and an understanding of product development, distribution, and operational workflows.
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What you'll enjoy:
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Catapult your career across a network of brands and businesses in an evolving industry
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Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
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Access to industry leading health and well - being programs and financial advisors
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Set up shop in a swanky beachfront office in Broadbeach
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Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
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Take volunteer leave as part of giving back to the local community

📌 Product Delivery Lead - Cruise Product - Broadbeach, Qld (Gold Coast)
🏢 Ignite
📍 Gold Coast