Job Description

Job Title : ICT Customer Support

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Salary : 60-65K AUD

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Location - Alice Springs, Northern Territory, Australia.

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Tasks and Responsibilities:

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· determining software and hardware requirements to provide solutions to problems

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· responding to inquiries about software and hardware problems

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· adapting existing programs to meet users' requirements

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· installing and downloading appropriate software

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· ensuring productive use of applications and equipment

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· implementing computer networks

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· designing and maintaining websites

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· repairing and replacing peripheral equipment such as terminals, printers and modems

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· may work in a call centre

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nRequirements n





· AQF Associate Degree, Advanced Diploma or Diploma

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· At least three years of relevant experience and/or relevant vendor certification

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· Experience in telephone-based IT Support/operations

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· Solid communication and customer service skill

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· Relevant Industry certifications would be highly regarded

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· Ability to resolve issues as they arise and provide effective solutions

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nBenefits n

· Employer Sponsored Visa.

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· Permanent Residency (PR) pathway after 3 years of employment.

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📌 Ict Customer Support Alice Springs
🏢 ACET Migration
📍 Alice Springs