Summary:

In this position you will be required to work closely with library staff to deliver library services to the community. This includes library branch customer service duties, providing support to library programs, encouraging current library members to join, and supporting library patrons queries and requests.

Hours:

62.5 hours per 4 weeks.

Responsibilities:
Build connections with and deliver inclusive library services to all patrons.
Deliver competent roaming and circulation support services.
Encourage current members and showcase to the community, the products, and services the library has to offer.
Help patrons select resources, use technology, and obtain knowledge.



This requires understanding and developing a rapport with the patron to understand their needs in a timely and productive manner.

Qualifications:
A relevant qualification in library science, information management, or a related field is preferred but not essential.
Experience in customer service or community engagement roles is advantageous.
Strong communication and interpersonal skills to effectively engage with diverse community members.
Basic computer skills and familiarity with library management systems.
A passion for promoting literacy, learning, and community development.

📌 Library Engagement Officer Foster
🏢 Myli
📍 Foster