About Repurpose ItRepurpose It is a leader in the circular economy, turning materials that would otherwise go to waste into valuable resources.
We work across construction, demolition, infrastructure, and organic waste streams to create sustainable products and support a greener future.Guided by our values of Integrity, Future Focused, Sustainability, and Care & Protect, we are committed to innovation, environmental responsibility, and supporting our people.We are currently seeking an experienced Service Desk Analyst to join our ICT team on a 12-month contract, based at Botanic Ridge.About the RoleAs the main point of contact for IT support, you will provide Level 1/2 technical assistance, manage service desk requests, and help deliver a positive IT experience across our Southeastern sites.This is a full-time, on-site role based in Botanic Ridge, with occasional travel to our other operational sites.Key Responsibilities
Provide Level 1/2 IT support across hardware, software, and Microsoft 365




Manage and resolve service desk tickets within SLA requirements
Support device deployment, onboarding, and user set-ups
Manage mobile devices through Intune
Maintain IT assets and documentation
Liaise with external vendors on escalated issues
Assist with service desk improvements and reporting
About You
3-5 years' experience in an IT Service Desk role
Strong Level 1/2 troubleshooting skills
Experience with ManageEngine or a similar ITSM platform
Excellent customer service and communication skills
Well organised, proactive, and solution-focused
How to ApplyPlease submit an up-to-date resume with your application.Repurpose It is an equal chance employer and welcomes applications from people of all backgrounds, genders, and cultures.Do you have a bachelor's degree in information technology, Computer Science, or a related field.

📌 Service Desk Analyst – 12Month Contract (Melbourne)
🏢 Repurpose It Pty
📍 Melbourne