Description
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Position Summary:
Understand guest requirements, engaging and inspiring guests with each customer experience
Ensure the back of house area is adequately stocked and clean at all times
Assist with stocking mini bar items in guest rooms
Assist with serving food, alcoholic and non-alcoholic beverages to guests
Collaborate with your food and beverage team in general operational tasks
Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
About You:
An up-to-date RSA
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Perks:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends




Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Education: High school diploma/G.E.D. equivalent
Related Work Experience: At least 1 year of related work experience
Supervisory Experience: No supervisory experience is required
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years.
Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

📌 F&B Service Expert (Melbourne)
🏢 Marriott Hotels Resorts
📍 Melbourne