Purpose We are seeking a detail-oriented and organised Finance Officer – Loyalty & Corporate to join our Finance team with adaptable working arrangements available.

This role supports two key functions: the financial administration of the Accor Loyalty program and corporate banking administration activities.

This position is ideal for someone with strong reconciliation skills who enjoys working with structured processes and providing reliable support to multiple stakeholders.

Primary Responsibilities Administer the Accor Loyalty program

Process loyalty stay redemptions

Manage the Loyalty inbox and respond to queries in a timely manner

Investigate and correct loyalty point allocation discrepancies

Reconcile monthly loyalty payments and distribute funds to properties

Prepare and post journals and complete bank reconciliations

Invoice loyalty fees and support ad-hoc loyalty-related finance tasks Banking Administration





Manage the Admin Banking inbox and respond to banking-related enquiries

Set up current banking users and manage access and password reset requests

Maintain Merchant Terminal and Bank Account Matrix for A&R; group

Manage, track, and report on credit card chargebacks

Liaise with internal teams and banking partners as required Skills and Experience Previous experience in a finance, accounting, or administrative role Solid attention to detail and high level of accuracy

Experience with reconciliations and transactional processing

Well-developed organisational and time-management skills Confident written and verbal communication skills

Proficiency in Microsoft Excel and financial systems

Ability to work independently and collaboratively within a team

📌 Finance Officer Surfers Paradise
🏢 Accor
📍 Surfers Paradise