Company Description
Belong in a place where you can be yourself and love what you do.
Join our hotel community and we will support you to realise your true potential.
You will be part of a team where everyone's contribution is valued.
And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests.
Help them to feel special, and we will do the same for you.
Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated
luxury accommodation, world-class dining, and impeccable hospitality.
The hotel's 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane's best accommodation experience.
The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to **** delegates.
Job Description
Join the prestigious Sofitel Brisbane Central, where elegance and excellence define every experience.
We are seeking an experienced Conference and Events Operations Team Leader to join our team in Brisbane.
In this role, you will lead a dynamic operations team in the planning and execution of high-profile conferences and events, ensuring each experience is delivered with precision and sophistication.
You will champion operational excellence, uphold the highest standards of service, and inspire your team to create memorable moments that reflect the refined spirit of Sofitel.
Plan, coordinate, and oversee all aspects of conference and events operations, from initial concept through post-event evaluation




Manage event budgets, track expenses, and optimise resource allocation to ensure cost-effectiveness and profitability
Develop and implement operational processes and procedures that enhance efficiency and consistency across all events
Coordinate with vendors, suppliers, and external stakeholders to secure services, negotiate contracts, and maintain quality standards
Create and maintain detailed project timelines and ensure all deliverables are completed on schedule
Monitor compliance with organisational policies, industry regulations, and health and safety requirements
Analyse event performance metrics and prepare comprehensive reports with actionable insights for continuous improvement
Communicate effectively with internal teams, clients, and stakeholders to ensure alignment and satisfaction
Identify operational challenges and implement innovative solutions to enhance event experiences
Qualifications
Minimum 3 years of professional experience in events management, conference operations, or related field
Responsible Service of Alcohol certification
Proven experience leading and managing operations teams of varying sizes
Strong project management skills with demonstrated ability to manage multiple events simultaneously




Comprehensive knowledge of event planning, logistics, and coordination best practices
Proficiency in budget management and financial planning
Excellent vendor and stakeholder management capabilities
Advanced organisational and time management skills with robust attention to detail
Exceptional communication and interpersonal skills, with ability to influence and motivate others
Strong problem-solving abilities and capacity to work effectively under pressure
Proficiency with event management software and Microsoft Office Suite
Experience with conference industry standards and best practices (preferred)
Familiarity with Australian event market and Brisbane-based venue networks (preferred)
Certification in event management or operations management (preferred)
Additional Information
Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities.
We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best.
Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community, with:
Discounts for ambassadors, families and friends at Accor Hotels worldwide
Complimentary hotel stay package to celebrate your work anniversary
Secure parking in the centre of Brisbane for only $10 per day
Direct access to Central train station
Complimentary food in the ambassador dining room
Laundered uniforms.
Let your passion shine, visit careers.accor.com

📌 Conference & Events Operations Team Leader (Brisbane)
🏢 AccorHotel
📍 Brisbane