Role Snapshot Job Title: Business Manager Reports to: Sarah Mengel, Founder & CEO Location: MET Phys and Elevation StudiosEmployment type: Full-time, permanent - (above award) Salary: Above award Start date: January - February **** About the Role MET Phys and Elevation Studios are a growing multi-disciplinary allied health and wellness business based in Highfields, Queensland.
We're on a genuine growth trajectory, scaling our team significantly over the next 12 months, and we're looking for an experienced Business Manager who can step straight in, take ownership of our financial operations, and help drive the systems and structure that let our clinical and community teams do their best work.
This is a role for someone who already knows this world, multi-disciplinary allied health, NDIS, DVA, aged care, Medicare funding, and can translate that experience into immediate impact.
Why This Role Matters A genuine leadership role with real ownership over financial operations across two growing businessesThe chance to build genuine influence, stepping in as the key operational lead when the CEO is off-site, with real trust and autonomySignificant scope for impact, this role directly shapes how the business runs its finances, systems, and operations as it scalesA leadership presence within the team, with real opportunity to contribute to referral building alongside financial and operational ownership Core Responsibilities: Financial Management (Primary Focus) Financial Operations Manage financial systems across MET Phys and Elevation Studios, including Xero, Halaxy billing, HubDoc, and EzidebitManagement and oversight of invoicing and payment follow-upMaintain appropriate segregation of financial duties across the team to ensure sound financial controlsManage onboarding costs and professional development (PD) budgets Budgeting, Cash Flow & Reporting Own budgeting and cash flow management for both businessesMaintain working knowledge of how these funding models operate across the business (day-to-day NDIS administrative compliance sits with the Admin Manager, but robust cross-scheme understanding is expected).
Track revenue against targets and flag risks or opportunities early Payroll & Rostering Process payroll start to finish, including final approval and sign-offManage rostering in line with clinical and operational demand Compliance & Funding Schemes Own compliance, reporting, and grant applications across a range of funding streams, including NDIS, DVA, WorkCover, aged care,



and MedicareMaintain working knowledge of how these funding models operate across the business (day-to-day NDIS administrative compliance sits with the Admin Manager, but strong cross-scheme understanding is expected) Secondary Responsibilities: Business & Clinical Operations Staffing & Scheduling Support staffing and scheduling decisions in line with clinical demand and business needsWork alongside Team Leaders to ensure rosters reflect capacity, utilisation, and client need Patient Flow & Clinical Pathways Support the development and refinement of clinical pathways, working alongside the leadership teamHelp identify and resolve process bottlenecks that affect patient flow or team efficiency Process Improvement Identify opportunities to improve business and clinical processes, systems, and workflowsSupport the rollout of new systems and process changes across the team Team Collaboration Work closely with the Admin Manager and leadership team, this role complements existing team structures rather than replacing themOversee and optimise the integration of AI tools into financial and operational workflows.
Third Priority: HR Support Recruitment & Onboarding Support recruitment processes, including drafting job descriptions and participating in interviewsDiploma or Bachelor's degree in Practice Management, Business Management, Finance, or equivalent qualification.
Contracts & Compliance Prepare and manage employment contracts in collaboration with the Admin ManagerSupport Fair Work award compliance and pay classification accuracy Team Collaboration Work alongside the Admin Manager, who retains day-to-day HR ownership, this role provides senior support and oversight on contracts, structure, and recruitment rather than replacing the existing HR function About You Experience & Qualifications Minimum 3 consecutive years' experience as a Practice Manager or Business Manager within a multi-disciplinary allied health businessDemonstrated experience in managing financial operations within the allied health sector, including NDIS, DVA, aged care,



and Medicare funding models.Proficiency with AI and emerging technology in business operations and healthcare.Diploma of Practice Management, Business Management, or equivalent qualificationAAPM member, or actively working towards Certified Practice Manager (CPM) statusStrong understanding of Medicare, NDIS, DVA, aged care, and WorkCover funding models How You Operate A genuine growth mindset, comfortable operating in a business that's scaling quickly and evolving as it growsConfident taking ownership across governance, risk management, and information systems, even where it's not the primary focus of your day-to-dayA natural leader who brings others with you, comfortable contributing to referral building and representing the business within the team and communitySomeone who can translate existing practice/business management experience into immediate impactHighly organised, financially sharp, and comfortable holding both the detail and the big picture at onceComfortable with AI and emerging technology, genuinely curious about how AI and innovation are changing healthcare and business operations, and keen to bring fresh ideas to a growing team that already uses AI daily for systems and process improvement What You'll Bring to the Team Confidence to work autonomously and make sound financial and operational decisionsStrong collaboration skills, you'll work closely with leadership, not around themIntegrity and discretion, this role carries real financial responsibility and trust Why Join Us This is a genuine opportunity to help lead a growing allied health and wellness business at an exciting stage of its journey.
You'll have real ownership, genuine access and input at leadership level, and the chance to strengthen and build on the systems and structures already in place as the business scales.
We're a team that values honesty, empowerment, and helping people reach their potential, and we're looking for someone who wants to build on something meaningful, not start from scratch.
How to Apply As part of your application, please submit a short AI-generated piece, this could be an infographic, a one-page HTML document, or similar, that shares your experience, your approach to practice/business management, and what you're looking for in your next role.
There's no fixed format, and it's not about design skill, show us why this role is right for you and what you'd bring to our team.Please submit this along with your resume via Employment Hero.
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📌 Business Manager - Met Phys & Elevation Studios (Toowoomba)
🏢 MET Phys
📍 Toowoomba