Be the Go-To Person for an Exceptional Client Experience Are you proactive, organised, and passionate about delivering outstanding service?
Our client is looking for a Client Liaison to support clients through the exciting journey of building their dream home.
About the Role: As a key member of the team, your role is to ensure a smooth and enjoyable construction process for their clients from after contract signing through to handover.
You'll be the bridge between clients, construction teams, and stakeholders-answering questions, solving problems, and keeping clients informed every step of the way.
This is a full time hybrid role with the flexibility to work from home and attend the office as required.
About Our Client: Our client is a trusted boutique builder in South East Queensland, known for delivering high-quality, full-turnkey homes.
Transparency, superior inclusions, and exceptional client care are what set them apart.
What You'll Do: Client Communication: Proactively update and guide clients throughout the construction journey.
Problem Solving:



Address client concerns, identify issues, and work with the team to provide solutions.
Coordination: Liaise with site supervisors, admin, and stakeholders to ensure timelines and expectations are met.
Documentation: Manage variations, approvals, and key milestones while keeping records up to date.
Experience Delivery: Provide an exceptional experience that leaves clients excited and stress-free.
Requirements What They Are Looking For: 3+ years' experience in new home construction or a similar client-facing role.
Strong communication and problem-solving skills, with the ability to build trust and rapport.
Attention to detail and proactive follow-up to keep everything on track.
Familiarity with construction processes, CRM systems, and MS Office.
A home office set-up and the ability to work autonomously.
A genuine passion for delivering great client experiences.

📌 Client Support - New Home Construction (Brisbane)
🏢 Cv2Me Pty
📍 Brisbane