Job Description
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About the Role
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Tabcorp's B2B contact centre, located in Granville, is pivotal in supporting our venue partners across our core business operations. On-the-job training will be provided to bring you up to speed with our products, including TAB, MAX and Sky. Multiple positions available! Start date is as soon as possible!
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What you'll do
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Answer inbound calls in a timely and efficient manner
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Deliver an exceptional experience to all customers
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Maintain accurate records of venue calls
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This is an outstanding opportunity to work in a excellent team environment, further develop your customer service experience and learn more about the gambling entertainment industry.
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Why work for the Service Support Centre?
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Industry competitive rate which exceeds award rate
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Granville based location with free onsite parking
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A dynamic, fun and friendly office environment
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Role Details
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This is a casual role with hours dependent on business requirements
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Being a casual position,



the hours and days of work are based on business requirements with a high likelihood of working every Saturday
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Role commences ASAP!
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You must be available to attend onsite, compulsory training for your first 1-2 weeks
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What you'll bring
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This role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement. You'll be computer savvy, hard-working, a quick learner and detail focused. Most importantly, you'll be a natural communicator with the ability to engage and excite a broad range of customers.
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Next Steps
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Don't delay and apply as soon as possible! We commit to providing an update and outcome on every application in a timely manner.
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Please note it is mandatory that all applicants will be required to:
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Provide evidence of Australian work rights (i.e. current Australian passport, Australian birth certificate or current foreign passport with appropriate Visa).
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Complete a background check including an Australian criminal background check.
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📌 Service Support Centre Consultant (Casual) (New South Wales)
🏢 Tabcorp
📍 New South Wales