About us

Our client is an Australian agricultural technology company, based in Toowoomba, Queensland. They are a small, friendly team with a strong client base and supportive, family friendly culture.

About the role

This is a wide-ranging, hands-on role combining office administration, customer service, order processing, stock management and dispatch. You'll be responsible for keeping the day-to-day operations running smoothly, including answering phones and emails, assisting with routine customer enquiries, processing orders, preparing shipments, receiving deliveries, maintaining stock records and completing regular stock takes. You'll also help keep the office and workplace organised and assist with general operational tasks as required. The role is based in the head office located in Toowoomba.

Key responsibilities
Answering phones and emails
Assisting with routine customer enquiries
Processing orders




Preparing shipments (administrative and light packing duties as required)
Receiving deliveries
Maintaining stock records
Completing regular stocktakes
Keeping the office and workplace organised
Assisting with general operational tasks as required

About you
Exceptionally reliable, punctual and conscientious
Excellent attention to detail and takes pride in accurate work
Can work independently and use initiative
Organised and able to manage competing priorities
Communicates clearly and professionally
Comfortable following established processes and asking questions when unsure
Friendly, helpful and willing to pitch in across the business
Positive computer skills and can learn recent systems
Holds a current Australian driver's licence
Comfortable with light physical duties such as packing and handling small boxes

📌 Administration/office Assistant Toowoomba
🏢 The Ruby Group
📍 Toowoomba