Job Description
#### Full-Time Residential Care OfficerShailer Park, QLD ****Full Time#### Job
descriptionSkypoint
Support Services Pty Ltd7/45 Commercial Drive, Shailer Park ****Full-Time Residential Care OfficerSALARY $82,000 plus
superannuationMultiple
roles
availableDUTIESDaily
Care and Support
n
n
Assist residents with personal hygiene, including bathing, dressing, grooming, and toileting.
n
Prepare nutritious meals, assist with feeding, and manage dietary needs.
n
Help with household tasks like cleaning, laundry, shopping, and budgeting.
n
Support safe mobility, transfers, and physical therapy exercises. Health and Wellbeing
n
Administer medication safely according to prescribed guidelines.
n
Monitor health conditions, respond to medical emergencies, and provide first aid.
n
Offer emotional support, active listening, and daily companionship.
n
Plan and organize social, recreational, and community activities to promote independence. Planning and Administration
n
Assess individual client needs and help develop personal care plans.
n
Record daily progress notes, track behavior goals, and maintain compliance documents.
n
Communicate updates and coordinate care with family members, caseworkers, and health professionals. REQUIRED SKILLS· Communication skills – communicating clearly and respectfully with residents, families, colleagues and external professionals.· Interpersonal and relationship-building skills – developing appropriate, trusting and professional relationships with residents.· Personal care skills – assisting residents with daily living activities such as hygiene, dressing, meals and routines where required.· Behaviour support and de-escalation – responding calmly to challenging behaviour, conflict,



distress or emotional situations.· Empathy and patience – understanding individual needs while maintaining professional boundaries.· Observation and assessment skills – recognising changes in behaviour, wellbeing, health or safety and reporting concerns appropriately.· Medication and health support – assisting with medication and health-related routines where authorised and appropriately trained.· Documentation and report writing – maintaining accurate case notes, incident reports, progress notes and other care records.· Risk management and safeguarding – identifying risks, following child/vulnerable-person protection procedures and responding appropriately to incidents.· Crisis-management skills – remaining calm and following procedures during emergencies or behavioural incidents.· Teamwork – working effectively with other care staff, managers, social workers, health professionals and support services.· Planning and organisational skills – managing routines, appointments, activities, transport and competing responsibilities.· Cultural awareness and sensitivity – providing respectful support to people from diverse cultural and linguistic backgrounds.· Confidentiality and professional boundaries – appropriately handling personal and sensitive information.· Problem-solving and decision-making – responding appropriately to changing circumstances while following organisational policies and individual care plans.· Resilience and emotional self-management – remaining professional when working in stressful or emotionally demanding situations. The required qualification is Completion of Diploma in Community servicesExperience· equivalent to at least 12 months full-time work;· gained within the 5 years recently;· in the occupation or a related field at the same skill level; and· it can be full-time, part-time or casual, but part time/casual work must add up to the equivalent of 12 months full-time. How to apply: Applications open on 15 September **** and close on 15 October ****.Please send your CV to . Please include the job role title in your email.
n

📌 Full-Time Residential Care Officer (Queensland)
🏢 Rashi Joshi
📍 Queensland