Job Description
At Sunshine Mitre 10, this isn't just a job, it's joining what we call a family, with over 450 employees throughout Queensland and 18 sites, you are a part of a legacy that is engaged with the local community and has been serving the community in Trade & DIY Hardware and Building since ****. With our wide reach of sites throughout Queensland, the development opportunities for personal and business growth are endless, and all while working in a fun, dynamic and family friendly environment. Want to be a part of something different and leave a positive impact in the community in which you work? Sunshine Mire 10 is your new home.
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About the Role
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We're looking for a highly organised and proactive administrator to join our growing Frame & Truss team. This role is critical in supporting our sales, estimating, detailing and production teams to ensure jobs move smoothly from quote through to delivery.
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If you enjoy working in a fast-paced environment, have excellent attention to detail and like keeping things organised, we'd love to hear from you.
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You will provide administrative support across the entire Frame & Truss operation, helping coordinate information, maintain systems and keep customers and internal teams informed.
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Key responsibilities include:
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Managing incoming Frame & Truss enquiries and job allocations.
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Preparing and processing customer documentation.
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Maintaining job records and updating internal systems.
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Assisting with quote tracking and reporting.
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Liaising with Account Managers, Estimators, Detailers and Production.
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Coordinating customer communication and follow-up.
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Monitoring outstanding information and RFIs.
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Assisting with scheduling and workflow administration.
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Producing reports and supporting continuous improvement initiatives.
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Providing general administrative support to the Frame & Truss team.
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About You
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Experience within the building, timber, manufacturing or Frame & Truss industry is advantageous but not essential.
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Strong Microsoft Outlook skills and confidence managing high email volumes.
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Intermediate Microsoft Office skills, particularly Excel and Word.
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Experience using MiTek software.
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Excellent organisational and time management skills.
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Strong attention to detail with the ability to prioritise competing tasks.
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Excellent written and verbal communication skills.
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A proactive approach and the ability to work both independently and within a team.
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A commitment to delivering outstanding customer service and supporting internal stakeholders.
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The ability to thrive in a fast-paced environment while maintaining accuracy.
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Enjoys working as part of a team.
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What We Offer
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Stable full time employment.
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A supportive and collaborative team environment.
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Opportunities for training and career development.
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The chance to be part of a growing and successful business.
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If you're looking for a role where your organisation and administration skills make a real difference every day, we'd love to hear from you.

📌 Frame & Truss Administration Support (Queensland)
🏢 Sunshine Mitre 10
📍 Queensland