Job Description
My Guardian is an Australian leading Aged and Disability Care service provider dedicated to delivering compassionate, high-quality, and person-centred care. We are growing rapidly and remain deeply committed to empowering individuals to live independently and with dignity.
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As we continue to grow, an exciting opportunity has become available for a motivated and self-driven Compliance Manager to join our Quality team.
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As Compliance Manager, you will oversee My Guardian's compliance framework and work closely with senior leaders and operational teams to ensure our services consistently meet regulatory, legislative and internal standards.
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Your responsibilities will include:
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Developing, managing and delivering the organisation's internal compliance and audit program.
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Ensuring ongoing compliance with Aged Care, NDIS and other applicable regulatory requirements.
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Conducting audits of operational practices, policies, procedures, systems and documentation.
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Identifying compliance gaps and working with leaders to develop and monitor corrective actions.
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Preparing monthly compliance reporting and providing meaningful insights to senior management.
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Supporting and coordinating external regulatory audits, reviews and accreditation activities.
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Monitoring regulatory changes and ensuring new requirements are effectively implemented across the business.
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Managing the investigation, reporting and resolution of incidents and complaints.
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Conducting root cause analysis and ensuring appropriate corrective and preventative actions are implemented.
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Developing and maintaining quality assurance and continuous improvement frameworks.
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Supporting organisational risk management and WHS compliance.
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Managing Workers' Compensation return-to-work processes and monitoring business insurance compliance.
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Working closely with People & Culture to identify compliance training requirements and strengthen employee competency.
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Liaising with regulators,



auditors and other external stakeholders as required.
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Providing practical compliance advice and guidance to managers and senior leadership.
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We are looking for someone who combines strong technical compliance knowledge with a practical and collaborative approach.
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You will ideally have:
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Significant experience in compliance, quality, governance or risk within Aged Care and/or the NDIS sector.
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Strong working knowledge of the Aged Care Quality Standards, NDIS Practice Standards and relevant legislation and regulatory requirements.
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Demonstrated experience developing and managing internal audit and compliance programs.
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Experience preparing organisations for regulatory audits, accreditation or external reviews.
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Robust incident management, investigation and root cause analysis capability.
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Experience interpreting regulatory change and translating requirements into operational processes.
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Strong analytical skills and the ability to use data to identify trends, risks and opportunities for improvement.
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Excellent written communication, reporting and documentation skills.
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Confidence working with senior leaders and challenging practices where compliance risks are identified.
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Strong stakeholder management, coaching and influencing skills.
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Why Join Us?
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Join one of Australia's fastest-growing aged care and disability providers.
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Work from our newly refurbished Sydney Olympic Park head office.
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Supportive and energetic team culture.
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Genuine career progression opportunities.
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Team events, Friday lunches, and a vibrant office environment.
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Be part of an organisation making a real difference in people's lives.
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Relevant tertiary qualifications in law, business, governance, risk management, quality or a related discipline will be highly regarded. However, substantial practical experience within a complex Aged Care or NDIS compliance environment will also be considered.
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14 September **** Sydney Olympic Park Recent South Wales, Australia Full Time Healthcare & MedicalOther

📌 Quality Manager (New South Wales)
🏢 Ngare Employment Solutions
📍 New South Wales