Job Description
DUTIES AND RESPONSIBILITIES n
n
Assists gift shop patrons with purchases by promoting and recommending specific gift items. Effectively cross sells & up sells merchandise.
n
Replenishes gift shop display shelves and racks. Accurately tags and puts away merchandise received.
n
Helps maintain the cleanliness and organized look of the retail sales floor.
n
Provides excellent guest service & responds to guest complaints and/or inquiries promptly and courteously.
n
Held accountable for the thoroughness and accuracy of departmental records under his/her control, including the filling out and completion of comps and transfers of merchandise.
n
Assists in all merchandise being accurately inventoried once a month and ensures that proper inventory control is maintained.
n
Operates point-of-sale terminal for gift shop transactions.
n
Maintains a thorough working knowledge of retail products, where gift shop merchandise is stored, and assists in retrieving merchandise from outside storage if necessary.
n




Maintains a working knowledge of current and upcoming events on property in order to advise guests of same, whenever possible.
n
Adheres to established cash control policies and procedures of the casino.
n
Maintains professional grooming and appearance according to established grooming and appearance policy.
n
Performs all other duties as assigned.
n
QUALIFICATION REQUIREMENTS n
n
High school diploma or GED preferred. Must have at least one year of retail experience.
n
Must possess effective communication, retail sales, and guest service skills.
n
Must be able to frequently lift and/or move up to 25 pounds.
n
Must be at least 21 years of age.
n
n
Equal Prospect Employer
n This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
n
#J-*****-Ljbffr

📌 Gift Shop Clerk (North Lismore)
🏢 Red Hawk Casino
📍 North Lismore