Lead Application Support Manager Finserv Sla Champion (Victoria)

Lead Application Support Manager Finserv Sla Champion (Victoria)

18 Sep
|
Ultradata
|
Victoria

18 Sep

Ultradata

Victoria

Job Description
Ultradata, Melbourne-based, is seeking an experienced Application Support Manager to lead the Application Support team and ensure fast, accurate and skilled support.
Reporting to the Head of Support, you will supervise a team of support consultants, manage critical incidents, strengthen client relationships and ensure our support services consistently meet contracted service levels.
In this pivotal role you will oversee rostering, risk mitigation, performance KPIs and continuous improvement
#J-*****-Ljbffr

📌 Lead Application Support Manager Finserv Sla Champion (Victoria)
🏢 Ultradata
📍 Victoria

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