Job Description
n
Summary:
n
As a Retail Store Manager in Coolangatta, Queensland, you will play a pivotal role in driving the success of our retail operations. You will be responsible for overseeing daily store activities, ensuring exceptional customer service, and leading a team to achieve sales targets. Your leadership will be crucial in creating a positive shopping experience and maintaining the store's standards, ultimately contributing to the overall growth of the business.
n
Responsibilities:
n
n
Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
n
Manage daily operations, including inventory management, merchandising, and staff scheduling.
n
Develop and implement effective sales strategies to enhance store performance.
n
Monitor and analyse sales performance, providing regular reports to senior management.
n
Ensure compliance with company policies and procedures,



including health and safety regulations.
n
Train, mentor, and develop team members to foster a high-performance culture.
n
Handle customer inquiries and resolve issues to maintain customer satisfaction.
n
Maintain visual merchandising standards to enhance the shopping experience.
n
n
Qualifications:
n
n
Proven experience as a Retail Store Manager or in a similar managerial role.
n
Solid understanding of retail management principles and practices.
n
Excellent leadership and team management skills.
n
Ability to analyse sales data and make informed decisions.
n
Outstanding communication and interpersonal skills.
n
Proficient in using retail management software and Microsoft Office Suite.
n
Flexibility to work varied hours, including weekends and holidays.
n
n

📌 Retail Store Manager (New South Wales)
🏢 Afends Pty
📍 New South Wales