Job Description
Ambrose Construct Group is seeking a motivated Desktop Coordinator to join our Sunshine Coast team. This role plays a key part in delivering exceptional service to our clients and their customers.
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About the Role
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As a Desktop Coordinator, you'll manage scheduling, support field teams, and ensure smooth communication between clients, customers, trades, and internal staff. You'll be central to keeping operations running efficiently and professionally.
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Please note that this is a fully office-based role and hybrid working arrangements are not available.
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Key Responsibilities
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Schedule and manage Make Safe trade, customer, and estimator appointment
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Review trade reports, follow up where required, and submit accurate information to clients
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Liaise with trades, clients, customers, and contractors regarding insurance claims
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Provide administrative support to the Make Safe team
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Answer incoming calls and direct enquiries appropriately
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Maintain strong working relationships with all stakeholders
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Contribute to a safe workplace and comply with relevant WHS policies
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Skills & Experience
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Administration experience essential; construction industry experience highly regarded
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Excellent verbal and written communication
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Strong time management, multitasking ability, and attention to detail
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Ability to work in a fast paced, deadline driven environment
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Proactive, organised, and team focused
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Skilled, flexible, and customer centric approach
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Positive, can do attitude and willingness to embrace change
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What Success Looks Like
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Delivering exceptional customer service
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Contributing to a positive team culture
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Meeting KPIs and completing tasks professionally and on time
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What Ambrose Construct Group can offer
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A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work
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A competitive remuneration package based on your experience level
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Access to our Employee Assistance Program
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A Referral program that awards you with $**** for referring a successful candidate, so you can be rewarded for supporting your team's growth.
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A seamless induction, professional development and learning opportunities
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Modern office facilities and resources
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Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ
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Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Please note: Only shortlisted candidates will be contacted.

📌 Scheduling Coordinator (Queensland)
🏢 Ambrose Construct Group Pty
📍 Queensland