Senior National Account Manager, Independent Retail
About the Role:
FerreroAustralia is looking for an experienced Senior National Account Manager to lead strategic customer relationships within the Independent Grocery Channel.
This role is responsible for developing and executing customer growth strategies, driving commercial performance, and delivering sustainable outcomes for both Ferrero and its customers.
Working closely with Sales, Category, Marketing, Supply Chain, Finance, and Commercial Planning teams, the successful candidate will create and deliver customer plans that support business objectives and strengthen Ferrero's market position.
Main Responsibilities:
Develop and execute customer strategies and Joint Business Plans aligned with Ferrero's commercial objectives and customer priorities
Build strong partnerships with key customer stakeholders to drive sales growth, profitability, and category performance
Lead day-to-day account management activities across pricing, promotions, ranging, and activation planning
Use commercial insights and performance data to identify growth opportunities and address business challenges
Manage trade investment effectively to maximise return on investment and achieve agreed objectives
Prepare for and lead commercial negotiations, including pricing, promotional activities, and business development initiatives
Partner with cross-functional teams to ensure successful execution of customer plans and operational excellence
Own forecasting and planning activities for assigned customers to support business performance and supply management
Contribute to a collaborative, high-performing team workplace and support the development of team capabilities
About You:
University degree qualification in Business, Commerce, Marketing,



or a related discipline
Demonstrated experience managing independent grocery channel, large retail, wholesale, distributor, and key customer accounts within FMCG industry
Strong commercial acumen and experience delivering sustainable business growth
Strong analytical skills with the ability to leverage sales, shopper, category, and market data to support decision-making
Experience in forecasting, financial management, and commercial planning
Excellent client and stakeholder management, relationship-building skills
Strong communication, presentation, and collaboration skills, negotiation and influencing capabilities
Ability to manage multiple priorities in a dynamic and fast-paced environment
Demonstrated people leadership experience, including coaching, developing, and leading high-performing sales teams
What We Offer:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of
Alba in Piedmont, Italy, in ****.
Today, it is one of the world's largest sweet-packaged food companies, with many
iconic brands
sold in countries all over the world.
Find out more at ferrero.com .
DE&I; at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities.
We believe all our people are equally talented in their own way.
In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero.
The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
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📌 Senior National Account Manager, Independent Retail (Sydney)
🏢 Ferrero International
📍 Sydney