Job Description
Luxury Travel Consultant, Sydney
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Job Summary
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Wedded Wonderland is seeking a
Luxury Travel Consultant
to deliver high-touch, concierge-level travel support for destination weddings, milestone celebrations, and their guests. This role supports complex, multi-party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners.
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The position requires precision, professionalism, and availability across weekends and holidays to ensure uninterrupted support during live wedding and travel periods.
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Key Responsibilities
Travel Coordination and Research
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Support the coordination of travel itineraries for destination weddings, honeymoons, guest travel, and post-event extensions
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Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules
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Ensure all travel components are accurate, date-aligned, and appropriate for group and event-based travel
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Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists
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Client, Guest, and Planner Communication
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Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone
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Deliver calm, discreet, and culturally sensitive support to international and high-expectation clients
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Assist guests with travel-related inquiries, logistics clarifications, and itinerary updates
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Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations
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Operations and Issue Management
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Monitor active travel bookings and guest movements during assigned shifts
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Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers
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Resolve standard travel issues independently and escalate complex matters to senior specialists when required
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Maintain high responsiveness and accountability during weekend and holiday operations
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Administrative and CRM Support
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Accurately log bookings, guest details, notes, and communications in internal CRM systems
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Maintain organized, client-ready documentation including itineraries and confirmations
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Coordinate internally on billing support, confirmations, and operational follow-ups
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Ensure all records remain complete and current throughout the wedding or celebration lifecycle
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Supplier and Partner Coordination
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Coordinate with hotels, transfer providers, and local service partners to support approved travel plans
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Represent Wedded Wonderland professionally in all supplier interactions
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Support relationship continuity between planners, venues, and travel fulfillment partners
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Maintain awareness of key destination wedding and luxury travel locations globally
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nRequirementsn
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Job Requirements
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Minimum
5 years' experience
in luxury travel, travel coordination, concierge services, hospitality operations, or related roles
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Proven experience supporting complex itineraries and group travel
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Solid written and verbal English communication skills
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Comfortable managing communication across WhatsApp, email, and phone
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High attention to detail when preparing guest-facing itineraries and documentation
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Ability to work independently and manage multiple priorities
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Availability to support weekend and holiday operations as required
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Experience supporting premium or high-expectation clients
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Nice to Have
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Exposure to destination weddings, events, or luxury travel environments
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Experience working with international clients and distributed teams
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Familiarity with CRM systems or travel coordination platforms
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Background in hospitality, concierge services, or executive support
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This role focuses on execution excellence, experience protection, and operational precision within a luxury weddings and celebrations ecosystem.
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nRequirements
Application Process
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Apply through the job board and also email with the subject:
"Travel Consultant Your Name"
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Please include:
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Three examples
of high-value client experiences, luxury accounts, or premium brand events you have managed, including:
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n - The client brief or project objective n
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n - The results, sales performance, or client retention outcomesn
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Your
LinkedIn profile
and any relevant portfolio, lookbook, or professional links.
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Complete a one-way interview via this link that is also sent to your email:
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Shortlisted candidates will complete a paid trial session based on a real Wedded Wonderland client consultation or service brief.
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Final decisions are typically made within 48 hours after the trial session.
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We hire based on exceptional taste, client relationship management, and commercial judgment rather than years of experience alone.
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📌 Luxury Travel Consultant - Destination Weddings & Celebrations (Sydney)
🏢 Wedded Wonderland
📍 Sydney