Job Description
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Are you a
friendly and personable Medical Receptionist
looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide essential clerical and administrative support to clinical staff within a multidisciplinary team, while contributing to the delivery of high-quality healthcare to Defence members.
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We're looking for a
Medical Receptionist
to join our multidisciplinary team at
Canungra Health Centre
on a
casual basis
, providing backfill coverage for our permanent team members.
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Rostered days will vary depending on the site's backfill requirements but will generally be
Monday to Friday, between 7:00 am and 4:00 pm
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What's On Offer n
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Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
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Safe, respectful environment – professional, health focused patient cohort
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Collaborative team – feel valued and supported in a multidisciplinary team
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No financial transactions – focus on clerical and administrative support only
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Civilian role – be part of the mission without wearing the uniform
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Practical perks – free parking and uniforms
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Wellbeing support – mental health resources and lifestyle discounts
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About The Health Centre n
Canungra Health Centre is located a short drive from the Gold Coast and on Kokoda Barracks. This is where officers and soldiers in the Australian Army Intelligence Corps complete their initial employment training, and all-corps training is conducted throughout officer and soldier careers. It was established in **** for Army jungle warfare and infantry training. It was closed from ***********, however reactivated during the Vietnam War. Services provided include primary medical, dental, nursing, physiotherapy,



mental health and pharmaceutical services. Standard operating hours of the centre are generally Monday - Friday.
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Australian citizenship is a mandatory requirement for this role.
What You'll Do n
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Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
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Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
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Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
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Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
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Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.
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What You Bring n
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Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
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Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
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Solid oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
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Sound computer literacy and experience with electronic health record systems highly regarded.
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Who We Are n
Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.
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Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.
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#J-*****-Ljbffr

📌 Medical Receptionist (Queensland)
🏢 Serco
📍 Queensland