Job Description
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POSITION
: Operations Manager
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LOCATION
: Adelaide Fringe Head Office
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REPORTS TO:
Executive Director – Operations & Finance
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EMPLOYMENT
: Full time
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SALARY:
$83,********,000 per annum (pro rata), plus 12% superannuation
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POSITION SUMMARY
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The Operations Manager is responsible for leading Adelaide Fringe's operational function, ensuring the organisation has the systems, processes, resources and support required to successfully deliver its year-round operations and annual festival.
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Reporting to the Executive Director – Operations & Finance, the Operations Manager provides leadership across the Operations team, overseeing office operations, operational systems, organisational projects, volunteer coordination, events and activations, and inclusion initiatives.
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The role is responsible for developing and implementing operational strategies, improving organisational processes, managing operational resources and supporting a high-performing workplace culture.
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Working collaboratively across all areas of Adelaide Fringe, the Operations Manager identifies operational priorities, provides solutions to complex challenges and ensures operational activities align with organisational objectives.
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The Operations Manager plays a key role in festival readiness, supporting teams to deliver successful programs, events and initiatives while ensuring operational risks are effectively managed.
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ESSENTIAL / DESIRABLE CRITERIA
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Education / Experience
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Demonstrated experience in an operations management,



business operations or similar leadership role.
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Proven experience leading, developing and managing high-performing teams.
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Experience managing operational budgets, contracts, procurement and supplier relationships.
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Demonstrated experience leading organisational projects and continuous improvement initiatives.
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Experience developing and implementing operational systems, policies and procedures.
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Strong understanding of facilities management and organisational operations.
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Experience working with digital business systems and operational platforms.
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Understanding of Workplace Health & Safety principles and organisational risk management.
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Previous experience working within the arts, events or festival industry (desirable).
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Current Full C Class Driver's Licence.
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Soft Skills & Personal Attributes
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Strategic thinker with the ability to see the bigger picture while maintaining operational excellence.
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Strong leadership skills with the ability to coach, mentor and develop others.
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Highly organised with excellent planning and prioritisation skills.
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Proactive, adaptable and solutions-focused.
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Robust interpersonal skills with the ability to build trusted relationships across all levels of the organisation.
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Excellent written and verbal communication skills.
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High level of professionalism, integrity and discretion.
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Committed to continuous improvement and innovation.
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Calm and resilient under pressure with the ability to manage competing priorities.
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📌 Operations Manager (South Australia)
🏢 Adelaide Fringe
📍 South Australia