Job Description
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12th August, **** n
About the Opportunity
Advance Thinking
is seeking an experienced
Senior ServiceNow Developer
to join a newly formed enterprise ServiceNow team with one of our key clients.
n This is a hands-on senior role for someone who knows the ServiceNow platform deeply and wants the opportunity to influence how it is built, governed and improved — not simply maintain an existing environment.
n You'll initially join through Advance Thinking on a
4–5 month contract
, with a structured pathway to transition into a permanent position directly with our client.
n Working across a broad ServiceNow roadmap, you'll deliver solutions spanning
ITSM, ITOM, HRSD, IRM, CSDM and enterprise integrations
, while helping establish strong platform standards and ways of working.
n The Role You'll combine hands-on ServiceNow development with technical problem-solving, platform governance and stakeholder engagement across a complex enterprise setting.
n Key responsibilities include:
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Design, configure and develop ServiceNow solutions across ITSM, ITOM, HRSD and IRM.
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Build integrations and automation using
Integration Hub, APIs and platform scripting
.
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Implement and govern
CSDM and CMDB
standards across the platform.
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Configure and enhance Service Catalogues, workflows and enterprise processes.
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Support ITOM capabilities including Discovery and infrastructure workflows.
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Provide technical input from solution scoping and design through to deployment.
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Identify opportunities to simplify processes, automate manual activities and improve user experience.
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Maintain strong platform security, development and governance standards.
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Work closely with business stakeholders, technical teams and vendors to deliver fit-for-purpose solutions.
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Provide technical documentation,



knowledge sharing and upskilling to internal team members.
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What We're Looking For You'll be an experienced
ServiceNow Developer / Engineer
who can operate autonomously and is comfortable taking ownership within a large enterprise environment.n
nIdeally, you'll bring:n
n
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Strong hands-on ServiceNow development and configuration experience.
n
Demonstrated experience across
ITSM and ITOM
, with exposure to
HRSD and/or IRM
highly regarded.
n
Strong knowledge of
CSDM, CMDB and ServiceNow data architecture
.
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Experience building enterprise integrations using
Integration Hub and APIs
.
n
Strong ServiceNow scripting and workflow automation capability.
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Experience delivering within complex enterprise environments.
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A solid understanding of ITIL and Agile/Lean delivery practices.
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Strong communication skills with the ability to work across technical and business stakeholders.
n
ServiceNow CSA and/or relevant CIS certifications
are highly regarded, as is previous experience within utilities, critical infrastructure or other regulated enterprise environments.n
nWhat's on Offer n
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Contract-to-Permanent:
Initial 4–5 month contract through Advance Thinking with a structured pathway to join the client permanently.
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Melbourne Hybrid:
Flexible hybrid working arrangement.
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Strong Remuneration:
Competitive contract rate followed by a competitive permanent package.
n
Enterprise ServiceNow Environment:
Work across a broad roadmap spanning ITSM, ITOM, HRSD, IRM, CSDM and Integration Hub.
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Real Influence:
Help shape platform development, governance, automation and ways of working within a newly formed team.
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If you're a strong ServiceNow Developer looking for more than BAU support and want the opportunity to influence the maturity of a major enterprise platform,
we'd love to hear from you.
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📌 Senior Servicenow Developer (Victoria)
🏢 Advance Thinking
📍 Victoria