Job Description Job Description (JD) – Helpdesk Executive | Assetz Program Position Title Helpdesk Executive – Assetz Program Job Summary We are seeking a proactive, customer-focused, and detail-oriented Helpdesk Executive to join the Assetz Program team.
The ideal candidate should possess excellent communication skills in English, a professional attitude, and the ability to manage customer and client interactions effectively.
The role requires strong multitasking abilities, problem-solving skills, and flexibility to support cross-functional activities and service operations.
Key Responsibilities Handle customer and client interactions in a professional, courteous, and timely manner Provide support through the helpdesk system and ensure prompt resolution of queries and issues Manage and track service requests while maintaining high service standards Record and maintain accurate details of customer interactions, complaints, and transactions Coordinate with internal departments and teams for effective issue resolution Take ownership of assigned tasks and ensure timely follow-up until closure Maintain professionalism and positive customer experience at all times Support additional programs, operational activities, and cross-functional responsibilities as required Required Skills amp; Competencies Strong verbal and written communication skills in English Excellent interpersonal and customer service skills Ability to multitask, prioritize tasks, and manage time efficiently Problem-solving mindset with attention to detail Ability to work independently and collaboratively within teams Adaptable and flexible to work across different functions or programs Professional attitude with a positive and proactive approach Eligibility Criteria Freshers and candidates with relevant experience are welcome to apply Basic knowledge of helpdesk/customer support processes is an added advantage Proficiency in MS Office and email communication preferred Salary amp; Benefits ₹18,000 per month for freshers Up to ₹23,000 per month based on relevant experience and performance Working Hours Monday to Saturday Two Saturdays off per month (as per Helpdesk Manager's roster) Shift Timing: 9:30 AM to 6:30 PM Preferred Candidate Profile Customer-centric mindset Good organizational and coordination skills Ability to remain calm under pressure and handle multiple requests efficiently Quick learner with willingness to take on new responsibilities Requirements Requirement 1:Jr.
C#Dot net Developer with Azure Location: Bangalore, Bhartiya City(Don't Take relocation candidates) Work Mode: Hybrid( 3 Days from office) Experience: 3-5 Years Scadea Payroll, End Client- Eco lab Mandatory Skills: C#, .
net core, Azure Services, Azure function, Azure Logic app( Look for candidates with these skills) Job Description: We are seeking a talented C#.
NET Developer with a strong background in Microsoft Azure to join our dynamic team.
The ideal candidate will be responsible for designing, developing, and maintaining robust and scalable applications using.NET technologies while leveraging Azure services.
This role requires expertise in cloud-based development and database management, particularly with Cosmos DB and MongoDB, alongside Azure DevOps for CI/CD processes.
Key Responsibilities: Application Development: Design, develop, and maintain scalable applications using C# and.NET Core.
Azure Integration: Develop and deploy applications on the Microsoft Azure platform, utilising services such as Azure App Service, Azure Functions, and Azure Logic Apps.
Database Management:



Work with Cosmos DB and MongoDB for database operations, optimization, and troubleshooting.
DevOps Practices: Implement and maintain CI/CD pipelines using Azure DevOps to ensure seamless application deployment.
Server Management: Manage and maintain application servers for hosting and scaling enterprise-grade applications.
Code Quality: Write clean, efficient, and maintainable code while adhering to best practices and coding standards.
Collaboration: Work closely with cross-functional teams to understand project requirements and deliver solutions on time.
Troubleshooting: Diagnose and resolve technical issues in production and non-production environments.
Required Skills: Strong programming experience in C# and.NET Core/Framework.
Hands-on experience with Microsoft Azure, including services such as Azure App Service, Azure Functions, and Azure Logic Apps.
Proficiency in Cosmos DB and MongoDB for database development and management.
( Not Mandatory, Good to have)
Practical knowledge of Azure DevOps for CI/CD pipeline setup and automation.
Experience in managing and maintaining application servers.
Robust problem-solving and debugging skills.
Excellent communication and collaboration skills.
Familiarity with Agile/Scrum methodologies.
Preferred Skills: Experience with containerization tools such as Docker and orchestration platforms like Kubernetes.
Knowledge of REST APIs and micro services architecture.
Exposure to cloud security best practices.
Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field.

📌 Helpdesk Executive (Victoria)
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📍 Victoria