Job Description
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Explore your next opportunity at a Fortune Global 500 organization. Envision cutting-edge possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
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Job Description:
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Main Duties and Responsibilities
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The Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines.
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Work with our operating system "Maestro" to Plan, execute and monitor import & export shipments
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Coordinate collections, deliveries, drop offs and recoveries with other departments / Marken Offices / Agent and drivers.
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Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries.
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Process temperature sensitive shipments designed for the special requirements of the Cold Chain transportation processes
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Prep and maintain temperature controlled shipments as .
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Provide the proper documentation to the agent/ Marken Driver for collections, deliveries, drop offs and recoveries.
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Confirm that every recovery is complete by matching the information against the manifest during reception process.
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Provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office.
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Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly.
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Confirm that the shipment is OK to Send to final destination and obtain Master Airway Bill "MAWB" consignment instructions.
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Define the best possible route to dispatch the shipment to its final destination .
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Condition shipments as and update the proper milestones in Maestro.
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Obtain a booking with the airline and consign the MAWB as instructed.
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Enter the Route Leg for International Flights.
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Send the Alert through Maestro.
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Coordinate with Dispatch the drop off to the Airline as per the respective SOPs.
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Use Daily Schedule Report and update Maestro with all departures from the airport
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Handling of irregularities
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Perform additional administrative work as deemed necessary.
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Qualifications
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Professional experience in customer service operations, preferentially in the international air freight, logistics or distribution.
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Preference for existing knowledge and experience of the pharmaceutical and clinical trial industry
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Commitment to quality and attention to detail
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Strong customer focus
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Team player / self-dependent / motivated to succeed
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Proficient in MS Office / Excel / Word
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Employee Type:
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Permanentn
n UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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📌 Operations Coordinator (South Australia)
🏢 Ups
📍 South Australia