Job Description
Before you apply to a job, select your language preference from the options available at the top right of this page.
n
Explore your next opportunity at a Fortune Global 500 organization. Envision cutting-edge possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
n
Job Description:
n
Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team.
n
Main Duties and Responsibilities:
n
1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments.
n
2. Utilize technology to provide enhanced monitoring, management and control of shipments as required
n
3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions
n
4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors)



and trained operatives are according to Cell & Gene project specifications-COPs or SOPs.
n
5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients' expectations regarding documentation - GDP requirements.
n
6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments
n
7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments
n
8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities
n
9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments.
n
10. Ensure Marken's Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments
n
11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions.
n
12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads.
n
13. Escalate any issues or delays to the Cell & Gene Management Team.
n
Employee Type:
Permanentn
n UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

📌 Ops Senior Admin Assistant (Victoria)
🏢 Ups
📍 Victoria