Job Description
Job Description n
Product Manager – Marketplace (Seller Success)
n
6-month contract | Major Australian retail marketplace | Melbourne based
n
n
Lead the Seller enablement Squad for the Marketplace team
n
Own prioritisation, platform strategy and investment trade-offs across multiple businesses and stakeholders
n
n
The Opportunity
n
Work with a major Australian retailer to appoint a Product Manager within its growing Marketplace team.
n
This role will own the Seller Success and Seller Experience roadmap, helping make it faster and easier for merchants to join, integrate with and grow on the marketplace.
n
You will inherit a clear roadmap and work closely with Product, Engineering, Design and commercial stakeholders to refine priorities and deliver meaningful improvements for sellers.
n
This is a hands-on Product role for someone who can quickly understand an established platform, build strong stakeholder relationships and turn known opportunities into well-defined, valuable outcomes.
n
What You'll Own
n
n
The day-to-day Product roadmap for Seller Success and Seller Experience.
n
Improvements across seller acquisition, onboarding, activation and ongoing performance.
n
The Seller Portal and merchant self-service capabilities.
n
Seller support tools, workflows and experience improvements.
n
Initiatives that reduce onboarding time and help sellers begin trading sooner.
n
Product requirements for seller integrations, APIs and connected platform capabilities.
n
Prioritisation and delivery across Product, Engineering, Design, Operations and commercial teams.
n
Measurement of seller outcomes, including onboarding speed, activation,



adoption and seller performance.
n
n
What You'll Be Working On
n
The marketplace is focused on attracting more high-quality sellers, getting them successfully onboarded and helping them perform once they are live.
n
You may work on opportunities such as:
n
n
Simplifying merchant onboarding and reducing the time it takes a seller to go live.
n
Improving seller registration, verification, catalogue setup and activation journeys.
n
Strengthening the Seller Portal and merchant self-service experience.
n
Making seller integrations and APIs easier to implement and support.
n
Improving the tools and workflows used to manage seller performance.
n
Helping sellers understand how to improve their range, availability and sales.
n
Identifying friction across the end-to-end seller journey and prioritising the highest-value improvements.
n
n
What We're Looking For
n
You will be an experienced Product Manager who is comfortable joining an established team, inheriting an existing roadmap and creating momentum quickly.
n
Ideally, you will bring:
n
n
Product Management experience within a marketplace, eCommerce, retail, SaaS or platform environment.
n
Experience owning merchant, seller, supplier or B2B customer journeys.
n
Strong knowledge of onboarding, activation, self-service and customer experience.




n
The ability to work with Engineering teams on APIs, integrations and technically complex platform capabilities.
n
Strong discovery, prioritisation, roadmap management and delivery skills.
n
Confidence working with senior stakeholders across commercial, operational and technology teams.
n
A practical, outcomes-focused approach and the ability to operate effectively within an existing strategy.
n
Strong communication skills and the ability to bring clarity across multiple teams and competing priorities.
n
n
Experience in marketplace seller tooling, merchant portals, catalogue management, payments, fulfilment or seller performance would be highly regarded.
n
What Success Looks Like
n
You will help the team deliver an established roadmap while continuously refining it through seller insight, data and stakeholder input.
n
Success will mean reducing friction for merchants, accelerating seller onboarding and activation, improving the seller experience and enabling more sellers to perform successfully on the platform.
n
Why Join?
n
n
Own a meaningful Seller Success roadmap within a large-scale marketplace.
n
Work on complex Product challenges across seller experience, integrations and platform capabilities.
n
Join an experienced, collaborative Product team with a explicit roadmap and strong business support.
n
Make a measurable impact on how quickly sellers can join, activate and grow.
n
n
If you are a hands-on Product Manager with marketplace, merchant or platform experience, we would love to hear from you.
n
For more information please contact
n

📌 Product Manager - Marketplace (Victoria)
🏢 The Onset
📍 Victoria