Job Description
n
About the job n
About The Role
Rudyb Travel
is seeking a
Travel Customer Service Representative (Remote)
to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
n This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
n Key Responsibilities
n
n
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
n
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
n
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
n
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
n
Proactively follow up with clients before and after travel to ensure a positive experience
n
Address client concerns with empathy, professionalism, and solution-oriented thinking
n




Maintain accurate documentation and update booking systems as required
n
n
Qualifications & Skills
n
n
Excellent verbal and written communication skills
n
Customer service experience (travel, hospitality, or service-related experience preferred)
n
Strong organizational skills and attention to detail
n
Comfortable using technology and learning current systems and booking platforms
n
Reliable, proactive, and able to manage multiple client requests efficiently
n
Genuine interest in travel and helping clients plan memorable experiences
n
n
What We Offer
n
n
100% remote work environment
n
Flexible scheduling options
n
Opportunities for professional growth within the company
n
Access to travel perks and industry-related discounts
n
Supportive team culture with ongoing training and development
n
n
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Opportunity Employer
n Rudyb Travel
is an equal opportunity employer committed to diversity and inclusion.
n
n

📌 Remote Travel Customer Service Representative (Hobart)
🏢 Rudybtravel
📍 Hobart