Job Description
Randstad is partnering with a market leader in waste management and commercial facilities solutions to find a high-energy Service Coordinator who excels in a rapid-paced environment.
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This is a 100% office-based role for a resilient, vibrant individual ready to serve as the true "voice of the business." If you thrive on reactive schedules where no two days are the same, this is for you.
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Your Role:
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Efficiently allocate technicians across urgent emergency breakdowns and planned maintenance.
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Act as the first point of contact, troubleshooting enquiries for corporate strata managers.
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Step away from the desk for 5-10 minutes daily to physically pick warehouse parts, helping you master components for accurate client quoting.
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Use simPRO to keep jobs tracked, structured, and transparent.
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Why Join the Team?
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Long-term career security with an essential services industry leader.
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Consistent 8:30 AM to 4:30 PM routine, Monday to Friday.
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A supportive management team that values human connection over AI phone systems.
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About You:
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Proven experience in service coordination or dispatch within Strata, Facilities, Plumbing, Construction, White Goods, or similar trade services.
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You take pride in showing up ready to roll.
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Calm under pressure, highly adaptable, and possessing excellent communication boundaries.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

📌 Service Coordinator (New South Wales)
🏢 Randstad
📍 New South Wales