Job Description
STORE MANAGER
PALM BEACH FLAGSHIP
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Join this luxury fashion house who has built a devoted global following for its sophisticated and contemporary collection full of conversation worthy pieces.
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As the brand plans it's next move into the sunny Floridian retail landscape, we are seeking a best-in-class Store Manager to build, lead, and elevate this new flagship location at the Royal Poinciana Plaza. This is a rare opportunity to help define a brand's presence in one of the most influential fashion markets in the world. Our ideal candidate will naturally be a charismatic, stylistically confident leader who blends curatorial vision with intuitiveness and creativity.
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This isn't just a store manager role. It's a ground-floor leadership position with enormous room for impact, ownership, and growth.
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THE ROLE
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As the Store Manager, you will be the heartbeat of the flagship-responsible for driving leadership, culture, customer experience, sales performance, operational excellence, and sophisticated brand presentation. You will build and coach a high-performing team while ensuring the store delivers a truly world-class retail experience. Making every visit feel like a creative project, not just making a purchase.
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This role is ideal for an ambitious, entrepreneurial, high-touch leader with a track record in luxury fashion retail.
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PROFILE OF THE IDEAL CANDIDATE
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A seasoned retail professional with a passion for world-class customer experiences and fashion
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A people-focused leader who inspires, develops, and elevates high-performing teams
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Entrepreneurial and commercially minded, with proven sales leadership
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Operationally excellent, detail-oriented, and unafraid to build from the ground up
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Energized by fast-paced environments and capable of owning full-floor responsibility
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KEY REQUIREMENTS
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2+ years Store Management experience within luxury fashion with minimum of 2M+ revenue under management (required)
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Previous bridal and/or fine jewelry experience (preferred)
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Experience leading, motivating, and developing teams to exceed sales targets (required)
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Strong understanding of retail operations, VM, clienteling, customer service excellence, and loss prevention (required)
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Familiarity with Shopify POS, RFID systems, Microsoft Office (preferred, not required)
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Ability to work a full-time retail schedule including weekends/evenings (required)
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A strong book of business within the West Palm Beach area (required)
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Currently located in the Palm Beach area and/or able to commute daily to Royal Poinciana Plaza (required)
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WHAT YOU'LL OWN
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Leadership & Culture
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Lead, coach, and inspire a passionate team to exceed sales, service, and operational expectations
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Deliver in-the-moment training, coaching, redirects, and development conversations
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Build a culture of accountability, empowerment, emotional intelligence, and excellence
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Operational Excellence
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Own store KPIs, people management, inventory accuracy, and operational execution
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Ensure compliance with all processes, policies, and standards
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Maintain seamless daily operations across opening, closing, and reporting
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Customer & Client Experience
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Create an elevated, intentional, high-touch customer experience that builds loyalty and repeat business
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Foster a client-first setting focused on connection, styling, and experiential retail
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Visual Merchandising & Brand Presentation
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Curate the store's visual presentation to reflect the brand's aesthetic and commercial priorities
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Ensure every detail-from merchandising to floor layouts-supports conversion, UPT, and AUR
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Business Growth & Community Activation
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Partner with regional leadership to design and execute in-store events, activations, and influencer programming
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Leverage local relationships and your personal network to drive traffic, engagement, and cultural relevance
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Identify business opportunities and implement strategies to fuel long-term growth
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SUCCESS METRICS
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Achievement of sales, conversion, UPT, and AUR goals
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High levels of customer satisfaction, loyalty, and repeat engagement
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A cohesive, motivated, high-performing store team
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Consistent operational excellence and elevated brand presentation
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Strong local community presence and store-level cultural influence
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WHY YOU'LL LOVE WORKING HERE
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Store Leaders enjoy a suite of elevated benefits designed to support success, balance, creativity, and long-term career growth:
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Competitive salary + Performance Based Commission
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Generous monthly wardrobe allowance
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Employee discount
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READY TO JOIN US?
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We'd love to meet you.
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Please submit your resume for consideration. Applications are reviewed on a rolling basis and only shortlisted candidates will be contacted due to anticipated volume.
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We believe the strongest teams are diverse teams. We welcome applicants from all backgrounds who share a passion for intentional fashion, elevated retail, and thoughtful leadership.
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Start Date:
Rolling

📌 Store Manager - Palm Beach Luxury Flagship (Sydney)
🏢 Retail For The People
📍 Sydney