Job Description
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Royal Sydney
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Set in the beautiful location of Rose Bay, Royal Sydney, one of Australia's premier private members' clubs combines tradition with a modern approach to hospitality. With world-class facilities the Club is recognized nationally and internationally for its sporting and hospitality excellence.
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The role:
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Reporting into the Clubhouse Operations Manager you will be the hub of information, responsible for creating a seamless member & guest experience and delivering exceptional service levels.
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5.30am starts to 9.30pm finishes.
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Key tasks include:
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Deliver the highest standard of service to members and guests.
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Ensure the Club's rules and regulations are adhered to including enforcing the dress regulations.
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Assist members and guests with all enquiries in a professional and timely manner.
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Organise bookings for accommodation, confirming requests prior to check in.
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Perform check-ins and outs for accommodation.
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Organise bookings for Dining Room/Club Bar.
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Remain up to date at all times with the day's meetings, fixtures and upcoming events in the Green Book.
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Order taxis/ubers for members and guests as required.
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Assist members and guests with purchases in the Cellar Door,



and other Reception based retail initiatives.
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What does the Club need from me?
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Minimum 1-year experience in either a Reception or admin related role.
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Demonstrated passion for customer service.
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Strong organisational skills with the ability to remain composed under pressure.
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Excellent verbal and written communication skills, with the ability to build and maintain robust working relationships.
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Intermediate computer skills including word, excel and outlook programs.
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Valid NSW RSA.
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Working rights in Australia.
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Why Choose Us?
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We value the 'staff experience' and offer competitive benefits, including:
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Learning & Development opportunities
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Staff wellbeing program with fitness classes, golf lessons, and more.
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Daily staff meals, uniforms, and staff discounts (wine, retail, dry cleaning and more).
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Free street parking and easy access to public transport.
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The position pays $***** per hour plus penalty rates on weekends.
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We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them.
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If you ready for your next career move, we can't wait to hear from you!
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📌 Receptionist (New South Wales)
🏢 Royal Sydney Golf Club
📍 New South Wales