Company DescriptionRexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services.
We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers' homes, businesses, and industries.Job DescriptionJoin a high-performing team and play a key role in supporting Rexel's major commercial customers.Rexel Adelaide is looking for an experienced and customer-focused Key Major Accounts team member to join our internal sales team.This role is ideal for someone who enjoys building strong customer relationships, managing key accounts and working closely with an external sales team.
You will be the key point of contact within the branch for our Territory Sales Managers (TSMs), ensuring our major customers receive a consistent, professional and high-quality service.Working across our commercial customer base, you will support clients in the data and communications and electrical sectors, helping them with product solutions, quotations, orders and ongoing account requirements.This is a full-time, Monday to Friday opportunity, with occasional Saturday morning work.
Saturday shifts will generally be four hours and will be paid as overtime.
A typical day will involveWorking closely with our TSMs, customers and branch team,



your responsibilities will include:Acting as the key branch contact for designated major accounts and supporting the TSMs who manage those relationshipsBuilding and maintaining strong relationships with commercial customers across the electrical and data and communications sectorsPreparing accurate and competitive quotes in a timely mannerProcessing customer orders and ensuring they are managed through to completionResponding to customer enquiries via phone, email and other communication channelsProviding product information, availability, pricing and order updatesFollowing up quotes and identifying opportunities to convert enquiries into salesManaging customer expectations and resolving issues professionally and promptlyMaintaining accurate customer and sales information in relevant systems (PRONTO)Providing exceptional customer service and a high level of account supportContributing to a positive, collaborative and safety-focused branch cultureQualificationsWe are looking for an experienced sales professional who is confident managing customer relationships and understands the importance of responsive, accurate and reliable account service.About you:Demonstrated experience in sales, internal sales, account management or a customer-focused commercial roleConfident communicating with customers by phone, email and in personCommercially minded, with a solid focus on achieving sales outcomesOrganised and able to manage multiple customer requests, quotes and ordersResponsive,



proactive and committed to following through on customer requirementsCustomer-focused, with a genuine desire to deliver an exceptional experienceA team player who enjoys working collaboratively in a busy environmentMotivated to learn and develop your product and industry knowledgePrevious experience in electrical wholesale, data and communications, industrial products, building supplies or a related industry would be highly regarded.However, we are also open to applicants from outside the industry who have a strong sales background, proven account management experience and the ability to quickly learn technical products and customer requirements.Additional InformationWhy join Rexel?
We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.Genuine career opportunitiesAccess to SkillUp learning platform Global businessCommitted to a making a sustainable future possibleWe are passionate about being a genuinely diverse and inclusive business.
Paid parental leaveWe are proud of our "Women in Rexel" program.
Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
We have a 'top of the range' rewards and discounts platform called KUDO$Wellbeing support program and birthday leave!
We welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds.
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📌 Key Major Accounts (Adelaide)
🏢 Rexel
📍 Adelaide