Company DescriptionMercure Brisbane Spring Hill is entering an exciting recent chapter following a major hotel refurbishment and the launch of a brand-new restaurant and bar concept.
We are building a passionate hospitality team to help bring this vibrant new venue to life and deliver exceptional guest experiences from day one.
This is a fantastic opportunity to be part of an exciting transformation within one of Brisbane's leading hotel brands.About the Mercure brandMercure Hotels offer so much more than a place to find comfort and sleep - they are a portal to discovery, a springboard to exploration.
Since its founding in ****, Mercure has made it its mission to enlighten guests to the treasures of the location they are in.
The network prides itself on offering high-quality standards with a true take on locality.
From the moment guests arrive - in one of our 950+ Hotels across 60+ countries - they are instantly immersed in a locally inspired atmosphere.
Everything from the decorative design to a passion for local food and beverage discoveries is rooted in the unique features of each destination.
About Mercure Brisbane Spring Hill The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport.
Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous open-aired balconies, modern amenities, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar.
Job DescriptionWe are seeking a detail-oriented and hands-on Meetings & Events Supervisor to join our team at Mercure Brisbane Spring Hill.
Following the recent refurbishment of our event spaces, this is an exciting opportunity to help bring our new venues to life.
In this role, you will oversee the on-the-ground execution of corporate meetings, conferences, and events, working closely with our banquets, kitchen,



and front office teams to ensure every function runs smoothly from setup through to pack-down.
The ideal candidate will bring strong organisational skills, a calm head under pressure, and a genuine passion for delivering exceptional guest experiences.Oversee the setup, execution, and pack-down of meetings, conferences, and events across our newly refurbished event spacesLiaise directly with clients and event organisers on-site to confirm requirements, run sheets, and any last-minute changesReview and action Banquet Event Orders (BEOs) and function sheets to ensure accurate, on-time deliveryCoordinate with internal departments - kitchen, banquets, housekeeping, AV/IT, and front office - to ensure all event requirements are metSupervise and lead event and banquet staff during functions, maintaining high standards of service and presentationEnsure function rooms, furniture, and AV/technical equipment are correctly set up and tested ahead of each eventConduct pre-event briefings and post-event debriefs with staff to drive continuous improvementMonitor event flow throughout functions and proactively resolve issues to maintain guest satisfactionManage on-the-day staffing and consumables to ensure cost-effective deliveryMaintain accurate records of event details, staffing rosters, and equipment/stock usageAssist in training, coaching, and mentoring event staff and casualsQualifications2-3 years of experience in event operations, banquets, conference & events,



or hotel food & beverage supervisionExperience leading or supervising a team in a fast-paced hospitality or events environmentProficiency with Microsoft Office Suite (Word, Excel, PowerPoint)Strong organisational and time management skills, with the ability to manage multiple events and priorities simultaneouslyExcellent written and verbal communication skills, with a professional and confident manner when liaising with clients and colleaguesSolid understanding of event logistics, room setups, and F&B; service standardsCost-conscious approach to staffing, stock, and resource use during eventsStrong interpersonal skills with the ability to work effectively across departments and with diverse stakeholdersHigh attention to detail and a commitment to consistently high service standardsStrong problem-solving skills and the flexibility to adapt quickly to changing event requirements on the dayRSA (Responsible Service of Alcohol) certification, or willingness to obtainPreferred: Knowledge of AV/technical equipment setup and troubleshootingAdditional InformationWhy work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
With ****+ Hotels across 110+ countries, the opportunities are endless!
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📌 Meetings & Events Supervisor (Brisbane)
🏢 AccorHotel
📍 Brisbane