Company Description
****SMILES Upper Ross
is looking for a friendly, reliable
Casual Receptionist
to join our front desk team.
We're looking for someone with a
strong customer service or reception background
, excellent attention to detail and the ability to confidently manage multiple tasks in a busy environment.
If you enjoy working with people, staying organised and creating a positive experience for every patient, we'd love to hear from you.
This is a casual role with flexible availability required
Monday to Saturday, between 8:00am and 6:00pm.
Hours will vary from week to week depending on the needs of the practice, with the opportunity to work
approximately ***** hours in most weeks.
Job Description
As our Receptionist, you'll be the first point of contact for our patients and play an important role in keeping the practice running smoothly.
Your day-to-day will include:
Welcoming patients and creating a warm, professional first impression
Managing appointment bookings and coordinating the daily schedule
Answering phone enquiries and assisting patients with their questions
Processing payments and handling general reception administration
Keeping patient records and information accurate and up to date
Supporting the clinical team with administrative tasks when needed
Keeping the reception area organised and welcoming
Qualifications
To succeed in this role, you will:
Have previous customer service or reception experience
Be confident communicating with a wide range of people
Have strong attention to detail and excellent organisational skills
Be able to multitask and stay calm when things get busy
Be reliable, positive and willing to learn




Previous dental reception or administration experience is advantageous, but
not essential
, as full training will be provided.
Additional Information
Why join our team at ****SMILES Upper Ross
****SMILES Upper Ross is located on Riverway Drive in Rasmussen, QLD - close to local shops, public transport, and surrounded by a friendly, tight-knit community.
This is a great opportunity for someone seeking a flexible and rewarding role in a relaxed, down-to-earth setting.
As part of our team, you'll build genuine relationships and make a real difference in the lives of our patients.
As a valued member of the ****SMILES network, you'll also enjoy the backing of a leading dental group that supports your development and well-being.
Why you'll love working with us
Friendly, close-knit team with a relaxed, positive vibe
Well-established practice with a loyal patient base
Flexible casual role with approximately ***** hours available per week
Full training provided and ongoing development opportunities
Supportive workplace where your contribution is genuinely valued
Ready to work in a practice where people remember your name and you can build genuine relationships with patients?
Join the team at
****SMILES Upper Ross
and build your skills in a supportive, community-focused practice.
Apply today!
****SMILES is proudly part of the Abano Healthcare Network.
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace.
We value and respect individuals from all backgrounds and believe that diversity drives innovation and success.
Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.

📌 Receptionist - 1300Smiles Upper Ross (Townsville)
🏢 Abano Healthcare
📍 Townsville