Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing valuable that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Case Manager – Housing Support Program
Maximum term contract until 31 December ****
Full
-
time | Darwin, NT
SCHADS Level 4
Why this role matters
This role offers the chance to walk alongside people who are working to rebuild stability,
safety
and connection in their lives.
Many participants face challenges such as homelessness, mental health concerns, AOD use, justice
involvement
and social isolation.
As a Case Manager, you help create a supportive environment where people feel heard, respected and empowered to pursue their own goals.
Your presence matters.
Your encouragement matters.
Every appointment attended, every moment of reassurance and every step taken together helps someone feel more confident, more
connected
and more hopeful about their future.
This is meaningful,
human
‐
centred
work that genuinely changes lives.
About the role
You will provide case management support to participants in the Housing Support Program, working collaboratively to develop case plans that reflect each person's strengths, needs and
self
‐
determined
goals.
You will
assist
participants to attend appointments, build capacity, access community supports and engage with TSA programs such as Towards Independence and Doorways.
An important component
of this role is providing outreach case management support to clients in their private/public housing.
This requires strong situational awareness, sound risk assessment and safety practices, and effective time-management skills when working independently outside the office.
This role also involves completing intake and assessment,
maintaining
accurate
records,



responding to potential risks, and advocating for participants with government and
non
‐
government
agencies.
You will contribute to a culturally safe,
trauma
‐
informed
and inclusive service environment that supports people with low to mild mental health needs and occasional periods of higher intensity support.
This maximum term position is contracted until 31 December **** and sits within the Homelessness team, reporting to the Supported Housing Senior Team Leader.
Pay is
in accordance with
a SCHADS Level 4.
How you will make an impact
Support participants to achieve
self
‐
determined
goals through collaborative case planning
Assist
participants to attend appointments, build
capacity
and engage with community supports
Complete intake and assessment to develop shared understanding of strengths and needs
Maintain
accurate
,
up
‐
to
‐
date
records in line with TSA standards
Take preventative action in potential
high
‐
risk
situations
in accordance with
policy
Advocate for participants with government and
non
‐
government
agencies
Build effective relationships that encourage
self
‐
determination
and participation
Contribute to a safe,
respectful
and inclusive service environment
What you will bring
Degree qualification in Social Work, Mental Health, Welfare or Community Development, or relevant experience with a minimum Certificate IV in Community Services
Experience supporting people with homelessness, AOD dependence, mental health
concerns
or justice involvement
Ability to engage respectfully with people from diverse cultural backgrounds, including Aboriginal and Torres Strait Islander communities
Strong communication




skills and the ability to create shared understanding
Good organisational skills and experience managing a case load
Resilience,
adaptability
and commitment to culturally safe, inclusive practice
First Aid Certificate
NT Working with children check or willingness to apply
NT Driving Licence
What we offer
$***** – $***** hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging
NFP salary packaging benefits up to $15,900 tax free and Entertainment Benefit up to $2,650 tax free
Employee Assistance Program
Financial, retail and lifestyle discounts
Up to 8 weeks of leave per year through our purchase leave scheme
Generous parental leave
Up to 5 days paid leave per year to support a Salvation Army program or activity
A supportive, inclusive culture with passionate and dedicated team members
How to apply
If you are passionate about supporting people to build stability,
confidence
and connection, we would love to hear from you.
Please
submit
your application through our online portal, including a resume and a brief cover letter outlining your experience and interest in this meaningful role.
Applications will close as soon as a suitable candidate is secured
.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
W
e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration

📌 Case Manager (Darwin)
🏢 The Salvation Army
📍 Darwin