We’re looking for an Administration Officer to join our Salem Aged Care team and provide day-to-day administrative and customer service support.
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Location: Toowoomba - QLD
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Employment Type: Full Time | Monday to Friday 8am - 4pm
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Remuneration: $30.58 ph + Super + Salary Packaging + Access to staff discounts & benefits
What You’ll Be Doing /n
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- Provide friendly and skilled customer service to residents, families, visitors and staff
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- Respond to enquiries and provide information about our services and programs
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- Assist with facility tours and enquiries from prospective clients
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- Support the Service Manager with travel bookings and itineraries
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- Assist with maintaining the Outbreak Management register
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- Coordinate and organise internal meetings
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- Maintain contact lists and administrative records
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- Provide guidance and support to junior administration staff
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- Assist with general administrative tasks as required
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- Work collaboratively with clinical, support and corporate teams to achieve positive outcomes.
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You’ll be organised, approachable and comfortable working with a range of people.
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- Previous experience in a similar administration role
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- Strong communication and customer service skills
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- The ability to work independently and manage competing priorities
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- Confidence providing guidance and support to colleagues
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- Good attention to detail and organisational skills
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- A positive and professional approach to working with residents, families and staff
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- Current NDIS Worker Screening Clearance & Police Check.
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Why You’ll Love Working With Us /n
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- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
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- Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
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- Employee Assistance Program for wellbeing support.
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- Fitness Passport: Stay active with discounted gym memberships for you and your family.
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- Ongoing Training & Development opportunities to grow your career
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Lutheran Services is a not-for-profit organisation , providing exceptional care and support to communities across Queensland for the past 90 years . We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
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Salem Aged Care in Toowoomba has been a cherished part of the local community since 1935, offering warmth and care in a beautifully refurbished, vintage-inspired setting just minutes from the town centre.
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📌 Administration Officer (Toowoomba)
🏢 Lutheran Services Australia
📍 Toowoomba
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