Senior Life Insurance Dispute Resolution Lead Adr New South Wales

Senior Life Insurance Dispute Resolution Lead Adr New South Wales

18 Sep
|
AFCA
|
New South Wales

18 Sep

AFCA

New South Wales

Job Description
AFCA is seeking a Senior Dispute Resolution Specialist to join our Life Insurance team. You will manage complex complaints with precision, using negotiation and investigation skills to reach fair outcomes.
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You'll apply AFCA's fairness criteria, draft decisions in plain English, and collaborate across teams to drive effective solutions while upholding customer and industry standards.
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Hybrid working arrangements include two days in our offices, supporting flexibility and collaboration.

📌 Senior Life Insurance Dispute Resolution Lead Adr New South Wales
🏢 AFCA
📍 New South Wales

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