Senior Customer Advocacy Specialist High Stakes Disputes Victoria (Australia)

Senior Customer Advocacy Specialist High Stakes Disputes Victoria (Australia)

18 Sep
|
Qantas Airways
|
Australia

18 Sep

Qantas Airways

Australia

Job Description
Jetstar is seeking a Senior Customer Advocacy Specialist based at our Collins Street Head Office. You will lead a team addressing high‐risk, escalated customer disputes and investigations, working closely with legal and regulatory bodies to deliver fair outcomes.
n
You will be at the forefront of resolving sensitive customer complaints, communicating clearly with customers, regulators, and senior stakeholders, and helping protect the Jetstar brand with empathy and professionalism.

📌 Senior Customer Advocacy Specialist High Stakes Disputes Victoria (Australia)
🏢 Qantas Airways
📍 Australia

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